Contact 500 Casino

If you need help with your 500 Casino account or have a question about our services, contact support@500casino.click. Our support team can assist with general account enquiries and help direct your request to the appropriate area.

500 Casino is licensed by the Curaçao Gaming Control Board under reference OGL/2024/1354/0882, issued to Perfect Storm B.V., and uses SSL encryption and tiered KYC verification to protect player accounts and transactions.

How to get in touch

For assistance, send your request by email to support@500casino.click. Please use the email address linked to your account where possible, so your enquiry can be reviewed more efficiently. Do not include your password or other sensitive security information in your message.

You can contact us about matters including:

Account access, profile details and verification questions
Deposit, withdrawal and payment enquiries
Questions about bonus terms and general promotional conditions
Technical problems affecting the website or your account
Responsible gambling requests, including help with account restrictions or taking a break

To help us respond faster, include your account email or username, a short description of the issue and any relevant screenshots. If the matter relates to a transaction, include the date and general amount where helpful, but do not send complete payment card details or passwords.

Support requests are generally reviewed in the order received. You can usually expect a reply within 24 hours, although response times may vary depending on the complexity of your enquiry and the information provided. If you have not received a response, check your junk or spam folder before sending a follow-up.