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Cookies Policy
This Cookies Policy explains how 500 Casino uses cookies and similar technologies when you visit or use its website and related online services. It should be read together with our Privacy Policy and any applicable website terms. By continuing to use the website, you acknowledge that cookies may be used in accordance with this policy, subject to the choices and controls available to you.
1. What are cookies?
Cookies are small text files that a website places on your computer, mobile device or another internet-connected device. They allow the website to recognise a device, remember certain information and support the delivery of online services. Cookies may be set by the website you are visiting, known as first-party cookies, or by another service provider that supports functions on the website, known as third-party cookies.
Cookies can be temporary or persistent. Session cookies are normally deleted when you close your browser. Persistent cookies remain on your device for a set period or until you remove them. The period for which a cookie remains active depends on its purpose, its settings and the way your browser is configured.
We may also use technologies that operate in a similar way to cookies. These may include pixels, tags, software development kits, local storage and device or browser information. In this policy, we use the term cookies to include cookies and similar technologies unless we say otherwise.
Cookies do not usually contain information that directly identifies you, such as your name or contact details. However, information collected through cookies may be linked with information you provide to us or with information collected when you use our services. Where this occurs, we handle the information in accordance with our Privacy Policy and applicable Australian privacy requirements.
2. How 500 Casino uses cookies
500 Casino may use cookies for several purposes. The type of cookie used and the information collected will depend on how you interact with the website, the features you use and the choices available in your browser or cookie preference settings.
Strictly necessary cookies
These cookies are needed for the website and its essential functions to operate. They may help maintain a secure connection, support account access, remember selections made during a session, assist with fraud prevention and enable essential navigation. Because these cookies support core services, disabling them may affect the availability, security or functionality of parts of the website.
Functional cookies
Functional cookies help the website remember choices and preferences. For example, they may remember language, region, display or other settings so that you do not need to enter them each time you return. If you reject these cookies, some personalised or convenience features may not work as intended.
Performance and analytics cookies
Performance and analytics cookies help us understand how visitors use the website. They may provide information such as which pages are visited, how users move through the website, whether content loads correctly and whether certain features are useful. We may use this information to identify errors, improve navigation, assess performance and develop a better online experience.
Security and risk management cookies
Cookies and related technologies may be used to support security, protect accounts, detect unusual activity, prevent misuse and help identify potentially fraudulent or unauthorised behaviour. These technologies may contribute to responsible operation of the website and the protection of players, systems and transactions.
Advertising and marketing cookies
Where applicable, advertising or marketing cookies may be used to help measure campaigns, understand interactions with promotional content and present information that may be more relevant to your interests. These cookies may be placed by us or by third-party service providers acting on our behalf. We do not use cookies to remove your responsibility to make informed decisions about gambling or to encourage gambling that is unsafe or unsuitable.
3. Third-party services and information
Some website functions may be provided with the assistance of third-party service providers. These providers may use cookies or similar technologies to deliver services such as website analytics, security, performance monitoring, content delivery or payment-related functionality. Third parties may collect information about your device, browser, website activity or interactions with their services.
Third-party cookies are controlled by the relevant third party, rather than solely by 500 Casino. Their use of information may be subject to their own privacy and cookie policies. We recommend reviewing those policies where you want to understand how a third party collects, uses, stores or shares information.
We may receive reports or aggregated information from service providers. This information can help us understand website performance, protect the website, assess content and improve our services. We take reasonable steps to use service providers that are appropriate for the relevant purpose, but the availability and operation of third-party services may change from time to time.
Information collected through cookies may be processed in Australia or another country where we, our related service providers or technology partners operate. Any handling of personal information is subject to our Privacy Policy and applicable law.
4. Your cookie choices and browser controls
When you first visit the website, you may be shown a cookie notice or preference tool. Where available, this tool allows you to accept or reject optional cookie categories and change your choices later. Strictly necessary cookies may continue to operate because they are required for essential website functions.
You can also control cookies through your browser settings. Most browsers allow you to view stored cookies, block cookies, delete existing cookies or receive a warning before a cookie is saved. The steps for doing this vary between browsers and devices. Information about cookie controls is generally available in your browser's help or settings menu.
If you use more than one browser or device, you may need to set your preferences separately on each one. Deleting cookies may remove saved preferences, end certain sessions or affect features that rely on stored information. Blocking all cookies may prevent parts of the website from operating properly, including features required for account access, security or transactions.
- Accept or reject optional cookies using the website's preference tool, where available.
- Adjust your browser settings to block or delete cookies.
- Clear cookies from a device if you no longer want previously stored information retained.
- Review third-party privacy and cookie settings where a third party provides a service on the website.
- Contact us through the available website channels if you have a question about cookie choices or privacy.
Your cookie preferences do not necessarily control all information collected through other channels. For example, information connected with an account, customer service interaction, transaction or responsible gambling request may be handled under our Privacy Policy and relevant legal obligations.
5. Changes to this policy and further information
We may update this Cookies Policy when our website, technologies, services, legal obligations or business practices change. The updated version will be made available on the website and will show a revised date or other indication of the update where appropriate. You should check this page from time to time so that you remain informed about how cookies are used.
This policy is intended to provide clear general information about cookies used by 500 Casino. It does not describe every individual cookie that may be used at all times, because the technologies and services supporting a website can change. Additional information may be displayed in a cookie banner, preference centre or other website notice.
If you have questions about this Cookies Policy, our use of cookies or the way personal information is handled, please use the contact or support options made available on the 500 Casino website. Do not include sensitive account, identity or payment information in an initial enquiry unless it is requested through a secure channel.
If you choose not to accept optional cookies, you can still use parts of the website, although some features, preferences or content may be limited. Using responsible gambling tools, account controls and support options remains your responsibility. Cookies do not determine whether gambling is suitable for you, and they should not be relied on as a substitute for setting personal limits or seeking help when gambling is causing concern.